Education & EdTech
Systems that hold up on results day
Admissions, campus and learning platforms with parent communication built in — engineered for the two weeks a year when everyone arrives at once.
Best engaged outside your admissions window, when there's room to change things.
What makes education technology different
Load in education is extraordinarily concentrated. A campus system can sit at a few hundred concurrent users for months and then face every student, parent and applicant simultaneously in a ten-minute window when results publish. That window is also the least acceptable moment to fail.
The second distinguishing feature is that a large share of users are minors, and another large share are parents acting on their behalf. That shapes consent, data retention and communication design in ways that a general business system never has to consider.
There's also a device and channel reality: families reach these systems on phones rather than laptops, and communication has to meet them where they actually read it.
What education clients bring us
Five recurring problems.
Admissions crashing under load
The single most common brief in this sector. Usually a specific bottleneck rather than raw capacity, and findable weeks in advance with a realistic load test.
Data spread across systems
Admissions in one system, attendance in another, fees in a third, and reconciliation done by hand. Integration typically delivers more than replacing any single system.
Communicating with parents
Fee reminders, attendance alerts and announcements over the channels families actually read, with consent handled properly.
Staff re-entering the same data
The same student details typed into three systems each term. Usually an integration problem masquerading as a staffing problem.
Access control for minors' data
Which staff member may see what, what a parent may see about their child and no one else's, and what happens when guardianship arrangements are complicated.
Where we help most
The services that carry most of our education work.
Custom Software Development
Admissions workflows, campus operations, fee management and the portals that students, parents and staff each need a different view of.
Cloud & Infrastructure
Load testing and autoscaling before admissions and results — with cost scaled back down for the quiet months.
Communication Platform
Fee reminders, attendance alerts, results notifications and announcements over SMS and WhatsApp with verified delivery.
Web Development
Prospectus sites and application portals that load quickly on the phones families actually use.
Enterprise Integration
Connecting the systems you already run so staff stop being the integration layer.
Handling minors' data
Four design rules we apply from the first schema on any system involving students.
Consent belongs to the guardian
Processing a child's personal data generally requires verifiable guardian consent. That must be modelled in the data — who consented, to what, and when — not assumed by enrolment.
Parents see their own child only
Row-level access tied to a verified guardian relationship, tested explicitly. This is the access-control bug with the worst consequences in this sector.
Retention has an end date
Student records don't need to be held indefinitely. Retention rules are defined per data type and enforced by the system rather than left to policy.
Communication respects the channel
Messages about a child go to the registered guardian on a consented channel, with opt-out honoured and delivery recorded.
We design and evidence the technical controls; safeguarding policy and its legal interpretation stay with your institution.
FAQ
Education & EdTech
Our admissions portal crashes every year. Can you fix it?
Usually, and usually without a rebuild. A load test against realistic concurrency finds the specific bottleneck — commonly an unindexed query, a synchronous payment call or a session store that doesn't scale horizontally. Come to us with two months before the window and there's time to fix it properly.
Should we replace our campus system or integrate with it?
Integrate first, in most cases. Campus and school management systems are deeply embedded in staff routines, and replacing one is a multi-year disruption. Building the missing layer around it and connecting what exists usually delivers more, faster, and at a fraction of the risk.
How do you handle parent communication?
Through our communication platform: SMS, WhatsApp and email with consent capture, opt-out handling and delivery receipts. For fee reminders and attendance alerts, being able to prove delivery matters as much as sending.
Do you build learning management systems?
We build them and we integrate with existing ones — and we'll often recommend the latter. Mature LMS products cover the core well; the gap is usually integration with your student records, single sign-on and reporting, which is where a custom build earns its cost.
When is the best time to start a project with us?
Immediately after your peak window closes. That gives a full cycle to build, test and rehearse before the next one. Projects started six weeks before admissions open are limited to what can be changed safely, which is much less than people expect.
When's your next admissions or results window?
Tell us the date and what worried you last year. We'll tell you honestly whether there's time to prepare properly.
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