Engineering
Software · Cloud · Security · Communication
Build. Run. Secure. Connect.
We design, build and run the software your business depends on — custom applications, cloud, AI, security and customer messaging, from one accountable team.
Free scoping session. You keep the scope document either way.
Deployments
main- Build
- Test
- Scan
- Deploy
- 8f3c2a1feat(checkout): retry failed UPI callbacksproduction4m
- 1d9e0b7fix(api): paginate the order exportstaging32m
- c47a9f2chore: rotate webhook signing keyproduction2h
Uptime · 30 days
api.example.com99.98%
p95 142 ms
incidents 1
Security scan
6 min ago- Critical0
- High0
- Medium2
- Low5
Messaging · last hour
delivered- WhatsApp98.6%
- SMS97.9%
- RCS96.4%
- 12:04:01sent · order_shipped
- 12:04:02delivered · whatsapp
- 12:04:09read
- 12:04:31reply · “change address?”
Meta Business PartnerOfficial WhatsApp Business Platform access
Built on the platforms you already trust
- AWS
- Google Cloud
- Microsoft Azure
- Cloudflare
- Kubernetes
- Terraform
- PostgreSQL
- Next.js
- React Native
- Python
- Node.js
- WhatsApp Business Platform
Why one partner
Technology problems rarely stay in one box. A checkout that drops orders is part application, part database, part infrastructure — and sometimes part carrier. When each layer belongs to a different vendor, the space between them quietly becomes your job. We cover the whole path, from the first prototype to the 3am incident.
We ran production infrastructure for years before we wrote anyone else's application — so the operational advice comes from being on call, not from a partner badge.
What we do
Five practices. One delivery team.
Engage one or all of them. The same engineers, leads and support desk sit behind every line.
AI & Data
Turn data into decisions and repetitive work into automation.
Cloud & Infrastructure
Move to the cloud, then run it reliably and affordably.
Explore cloud & infrastructureSecurity & Advisory
Keep systems safe, compliant and well run.
How the work fits together
Four verbs, in the order most clients need them
Each one is a practice you can buy on its own — most people start with one and add the next when it becomes the bottleneck.
01 — Build
Software shaped around your process
Custom applications, web platforms and mobile apps designed for how your business actually works — instead of bending the business to fit a product built for a market average.
- Two-week iterations with a working demo each time
- Staging environment you can use from week one
- Tests, code review and CI included, not quoted separately
02 — Run
Infrastructure run by the team that's on call for it
Cloud migration, DevOps and managed operations from a team that has run its own production hosting platform for years. The advice comes from being on call, not from a certification path.
- Cloud in your accounts, at your vendor's price — no reseller markup
- Monitoring, patching and backups with restores actually tested
- Contractual response times, published before you sign
03 — Secure
Findings ranked by what an attacker could do
Security audits, hardening and compliance readiness — with issues prioritised by real exploitability rather than by scanner severity score, and a remediation you can actually action.
- Every engagement scoped and authorised in writing first
- Report written to be handed to anyone, with reproduction steps
- Compliance evidence assembled as you go, not before an audit
04 — Connect
Every customer conversation through one API
SMS, WhatsApp and RCS campaigns on a single platform — one integration, one dashboard, one invoice, with routing and fallback configured deliberately rather than by accident.
- Consent, opt-out and sender registration handled per market
- Delivery receipts you can reconcile against your own records
- Explicit channel fallback — never a silent downgrade
The communication platform
One API for every customer conversation
WhatsApp, SMS and RCS behind one key, one dashboard and one invoice — the same platform we run for our own clients, open to your engineers.
Official WhatsApp access
Onboarded through Meta's Business Platform as a Meta Business Partner — templates, green-tick applications and a verified profile.
Fallback you configure
If a message can't land on one channel, the next one is tried — in the order you set, never silently.
Receipts you can reconcile
Every send returns an ID; delivery and read receipts arrive on your webhook to match against your own records.
curl https://wa.hostmentor.com/v3/PHONE_NUMBER_ID/messages \
-H "apikey: hm_live_…" \
-H "Content-Type: application/json" \
-d '{
"messaging_product": "whatsapp",
"to": "919876543210",
"type": "template",
"template": { "name": "order_shipped", "language": { "code": "en" } }
}'Commitments
What we put in writing
Claims we hold ourselves to contractually, rather than a wall of numbers nobody can check.
Delivered from India, working hours overlapping European and US-East mornings. Most international engagements are billed in USD.
- Infrastructure uptime SLA
- 99.9%
- Monitoring and support
- 24/7
- Response to every new enquiry
- 1 day
- Code and infrastructure you own
- 100%
Who we do it for
Sectors we know well
Domain context matters more than technology choice. These are the industries where we already know the constraints, the integrations and the regulator.
Banking & Financial Services
Core banking, payments & lending tech
Healthcare & Life Sciences
Clinical systems, records & patient apps
Retail & E-commerce
Storefronts, OMS & customer engagement
Logistics & Supply Chain
Tracking, fleet & warehouse systems
Education & EdTech
Learning platforms & campus systems
Manufacturing
MES, IoT & plant-floor integration
How we work
Scope, design, build, run
Four stages, and you can stop after any of them. The first one is free and the output is yours whether or not you hire us.
- 01Free
Scope
A working session on the problem, what exists, and what success looks like in numbers. You leave with a written scope, an approach and a cost range.
- 02
Design
Architecture, data model and the integration points that cause trouble later. Clickable prototypes before production code.
- 03
Build
Two-week iterations, a working demo each time, staging from week one. Tests, review and CI are part of the work, not an upsell.
- 04
Run
Deployment, monitoring, backups and an agreed support window — or a clean handover with source, runbooks and credentials.
Global delivery
Delivered from India. Working your hours.
One delivery team in Madurai, serving clients across India, the Gulf, the UK and North America — with a shared channel open to every active client.
- Madurai, IndiaHeadquarters & delivery
- The GulfClients served
- United KingdomClients served
- North AmericaClients served
- Overlap
- EU & US-East mornings
- Billing
- USD for most engagements
- Channel
- Shared with every client
Insights
How we think about the work
Engineering notes, architecture decisions and the occasional post-mortem — written by the people doing the work, not a content agency.
Careers
We're hiring engineers who like owning things
Small teams, real responsibility, and clients who talk to the people building their software.
FAQ
Common questions
The things prospective clients ask before the first call.
What kind of company is HostMentor?
An IT services company. We design and build custom software, run the cloud infrastructure it sits on, secure it, and handle the customer messaging around it. We also operate our own hosting and domain business, which is where the company started and where a lot of our operational experience comes from.
Do you still do web hosting and domains?
Yes. Hosting, domains and business email are still fully supported products with their own plans and control panel — they now sit inside our Cloud & Infrastructure practice rather than being the whole company. Existing customers see no change.
How quickly can you start?
A scoping session is usually within a few days of you getting in touch. Build start depends on the engagement: a fixed-scope project typically kicks off two to three weeks after the scope is agreed, and a dedicated team usually takes three to four weeks to assemble.
Who owns the code you write?
You do, from the first commit. Repositories, cloud accounts and domains are in your name wherever the vendor allows it, and handover includes runbooks and credentials as standard rather than on request.
Can you work with our existing team?
Frequently. We embed alongside in-house engineers, take a specific workstream, or provide a dedicated squad that reports into your leads. We're equally happy being one of several vendors, as long as ownership boundaries are written down.
Where is your team?
Our delivery team is in India, working with clients across India, the Gulf, the UK and North America. Our hours overlap with European and US-East mornings, and we keep a shared channel with every active client.
Start a project
Tell us what you're building
A few lines is enough to start. We'll come back with an approach, a rough cost, and an honest view of whether we're the right people for it.
- Reply within one business day
- Free scoping session, no obligation
- You keep the scope document either way
